Return & Refund Policy
Thank you for shopping with Lushojas. We want you to have a smooth and trustworthy shopping experience. This Return & Refund Policy applies to all purchases made through our website https://lushojas.com.
Return Policy
We offer a 5-day return window. You can request a return within 5 days of receiving your order.
Return Eligibility:
- The item must be unused and in its original condition.
- All tags, packaging, and accessories must be intact.
- Return request must be raised within 5 days of delivery.
Once your returned product is received, it will be inspected. Your return request will be approved or rejected within 2 business days.
Refund Policy
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If your refund is approved:
- The refund will be processed to your original payment method.
- Refund will be credited within 10 business days.
Please note: It may take additional time for your bank or credit card company to process the refund.
If 15 business days have passed since your refund approval and you haven't received it, please contact us immediately.
Contact Us
Phone: +91 95587 19089
Email: info@lushojas.com
Address: Samart Industrial Area, Rajkot, Gujarat, India